Daily News
Ludhiana: Power Meter Problems Due to Software Issues
The Punjab State Power Corporation Limited (PSPCL), based in Patiala, is responsible for providing electricity in Punjab.
Consumers in Ludhiana are experiencing Power meter problems due to software issues that have plagued the Punjab State Power Corporation Limited (PSPCL) system since August 2023. The technical glitch in the SAP software has prevented the replacement of faulty electricity meters for over 15 months, leaving thousands of customers frustrated and facing billing complications.
The root cause lies in the failure of PSPCL’s backend system to generate Meter Change Orders (MCOs). These essential documents allow the corporation to issue or replace electricity meters. Therefore, without MCOs, local offices cannot help consumers even when they visit multiple times with legitimate complaints about defective meters.
PSPCL officials explained that the problem originates from the central IT team located at the Patiala headquarters. A senior official from the Sahnewal subdivision stated, “The problem lies with a backend technical fault on the Patiala side. The SAP system is not generating meter change orders. Without an MCO, we cannot issue or replace any meter.” Consequently, local staff members feel powerless to assist their customers.
The SAP (Systems Applications and Products) software manages PSPCL’s entire billing and metering system. This enterprise resource planning software was introduced to streamline operations across Punjab. However, the current glitch has created exactly the opposite effect. Moreover, the system failure demonstrates how a single technical problem can paralyze an entire service network.
Local subdivision staff have repeatedly reported this issue to the central IT department over several months. Nevertheless, they continue receiving the same response about ongoing technical difficulties. Additionally, the lack of a clear timeline for resolution has made the situation worse for both employees and consumers.
Consumers with solar net metering systems face particularly severe consequences. These customers depend on accurate meter readings to track their electricity generation and consumption. Furthermore, delays in meter replacement can result in incorrect billing calculations, causing financial losses. Solar panel owners may also lose valuable data about their energy production during the period when meters remain defective.
Atharav Gupta, owner of Atul Fasteners, shared his frustrating experience with the system. His company operates a 600 KW solar connection, one of the largest installations in the industrial area. He explained, “I had a check meter with a 600 KW solar connection, which became defective a few months ago. I applied for a replacement in August, and the enforcement wing even conducted an on-site inspection.”
Despite following all proper procedures and receiving an official inspection, Gupta has been waiting fora resolution since August 2023. He added, “Whenever I approached the officials, they cited a technical glitch in the SAP system. They said the system is not generating the required meter change order due to backend issues.” This pattern repeats for numerous other consumers across Ludhiana.
The delays affect not just large industrial consumers but also residential customers and small business owners. Many people report visiting PSPCL offices repeatedly, only to hear about the same software problem. Meanwhile, their electricity bills continue arriving based on estimates rather than actual meter readings. This creates uncertainty and potential disputes over payment amounts.
The SAP software implementation at PSPCL has faced criticism in the past as well. The Punjab State Electricity Board Engineers’ Association previously raised concerns about the system causing revenue losses and consumer hardships. However, the current meter replacement issue represents a new level of operational disruption.
PSPCL serves millions of consumers across Punjab and operates one of India’s largest power distribution networks. The corporation handles approximately 80 lakh (8 million) electricity connections throughout the state. Therefore, any system-wide technical failure has massive implications for public service delivery.
Navjot Singh Dhillon, Sub-Divisional Officer (SDO) of Sahnewal, acknowledged the problem publicly. He stated, “At times, software glitches do arise in specific cases where we raise the issue with the IT team in Patiala. I will look into the matter to resolve it.” While his statement shows awareness of the problem, it offers little comfort to consumers who have already waited over a year.
The situation highlights broader concerns about digital infrastructure reliability in public services. As government utilities increasingly depend on complex software systems, technical failures can severely impact essential services. Furthermore, when central IT teams become bottlenecks, local offices lose their ability to serve customers effectively.
Industry experts suggest that PSPCL needs better backup systems and faster response mechanisms for critical software failures. Additionally, the corporation should consider decentralizing some technical capabilities to allow local offices more autonomy in handling routine issues. This would prevent single points of failure from paralyzing the entire system.
The meter replacement crisis also raises questions about vendor accountability. PSPCL paid substantial amounts for the SAP implementation, and consumers expect reliable service in return. Moreover, when software systems fail for extended periods, there should be clear escalation procedures and accountability measures.
Other state electricity boards across India have faced similar software-related challenges. However, delays exceeding 15 months are unusual and suggest deeper systemic problems. Therefore, PSPCL management needs to treat this as a critical priority requiring immediate intervention at the highest levels.
Consumers hope that PSPCL will soon announce a concrete action plan with specific timelines for resolution. Until then, businesses lose money, solar system owners miss out on benefits, and ordinary households struggle with estimated billing. The impact extends beyond inconvenience to real financial and operational consequences for thousands of people.
The Power meter problems due to software issues at PSPCL demonstrate how technology failures can undermine public service delivery. While officials acknowledge the problem, consumers need action rather than explanations. As Punjab’s primary electricity provider, PSPCL must urgently mobilize resources to fix the SAP system, restore MCO generation, and clear the massive backlog of pending meter replacements. Only through swift resolution can the corporation rebuild consumer trust and fulfill its responsibility to provide reliable electricity services across the state.
Daily News
Tragic Incident Man Dies After Being Run Over in Zirakpur
A tragic event occurred in Zirakpur, a fast-growing area in Mohali district, Punjab.
A man dies after being run over in Zirakpur following a heated argument among friends near Old Kalka Road. The tragic incident occurred when a drunken brawl turned deadly, leaving one person dead and a community shocked. Police have registered a case and launched an investigation into what they initially believe was a vehicular accident.
Harpreet Singh, a resident of Preet Colony in Zirakpur, died after his friend Sahil allegedly hit him with a car. The incident took place near the old bus stand on Old Kalka Road, a busy area in this rapidly developing suburb of Chandigarh. Therefore, the accident has raised serious concerns about road safety and the dangers of drinking and driving.
According to police reports, Harpreet and his brother Anil had gone to a liquor vend where their friend Sahil joined them. The three friends started drinking together, but the gathering soon turned sour. Subsequently, an argument broke out among them, though the exact cause of the dispute remains unclear. Police are investigating what triggered the confrontation that led to such a tragic outcome.
After the argument intensified, Harpreet and his brother Anil decided to leave the liquor vend on foot. However, Sahil followed them in his car, a Maruti Suzuki Ertiga. The situation escalated dramatically when they reached near the old bus stand. Witnesses reported that Sahil’s car struck Harpreet with considerable force.
Passersby immediately rushed to help the injured man. They quickly took Harpreet to a nearby hospital for emergency treatment. Nevertheless, doctors declared him dead upon arrival. The victim’s family has demanded a thorough investigation, suspecting foul play rather than a simple accident.
Zirakpur Station House Officer (SHO) Satinder Singh confirmed that police have registered an accident case. Additionally, investigators have filed charges against Sahil under Sections 281 and 106 of the Bharatiya Nyaya Sanhita. These legal provisions deal with dangerous driving and causing death by negligence.
The police stated that their initial investigation suggests the incident was an accident. However, they are continuing to probe the matter from all angles. Furthermore, investigating officer Jaswant Singh and his team are reviewing CCTV footage from nearby shops and establishments to understand the complete sequence of events.
The victim’s family strongly believes this was not a simple accident. They have pointed out the suspicious circumstances surrounding the incident. Moreover, they want authorities to investigate whether Sahil intentionally ran over Harpreet following their argument. The family seeks justice and wants the truth to come out during the investigation.
Zirakpur has experienced rapid urbanization in recent years. The suburb now houses an estimated population of more than 100,000 residents. Consequently, the area has seen increased commercial activity, including numerous liquor vends, bars, and nightlife establishments. This growth has brought prosperity but also new challenges related to public safety.
The incident highlights growing concerns about alcohol-related accidents in the region. Statistics show that drunk driving contributes to a significant percentage of road accidents in Punjab. Therefore, traffic police regularly conduct awareness campaigns about the dangers of mixing alcohol with driving. Despite these efforts, incidents like this continue to occur.
Harpreet’s background has also emerged during the investigation. He had recently been released from jail after serving time for his involvement in vandalizing a hotel in Zirakpur. In July 2024, he was arrested along with others for their participation in hotel vandalism linked to extortion attempts. This criminal history has added another layer of complexity to the case.
The hotel vandalism case was part of a larger pattern of extortion and gang-related activities in Zirakpur. Several groups have been involved in demanding protection money from local businesses. Consequently, multiple arrests have been made over the past year as authorities crack down on organized crime in the area.
Local residents have expressed shock and concern following this incident. Many people knew both Harpreet and Sahil from the neighborhood. Additionally, community members are calling for stricter enforcement of drunk driving laws and better safety measures at liquor vends. They believe that establishments selling alcohol should take more responsibility for preventing customers from driving while intoxicated.
The Zirakpur police are continuing their search for Sahil, who fled the scene immediately after the incident. Meanwhile, authorities have issued alerts to nearby police stations and have set up checkpoints to locate the accused. They are also questioning other friends who may have information about what happened that night.
Traffic experts emphasize that responsible behavior regarding alcohol consumption is essential for preventing such tragedies. Furthermore, they recommend that friends designate a sober driver before starting to drink. Ride-sharing services and taxi options are readily available in Zirakpur, making it unnecessary to drive after consuming alcohol.
This case also raises questions about the role of liquor vendors in ensuring customer safety. Some community activists argue that vendors should take partial responsibility when they allow customers to leave intoxicated and then drive. However, others argue that personal responsibility remains the primary factor in preventing drunk driving incidents.
The Punjab government has implemented several measures to reduce alcohol-related accidents. These include stricter penalties for drunk driving, mandatory breath analyzer tests at checkpoints, and awareness campaigns in schools and colleges. Nevertheless, enforcement remains a challenge, especially in rapidly growing areas like Zirakpur, where infrastructure struggles to keep pace with population growth.
As the investigation continues, the incident serves as a stark reminder of how quickly a friendly gathering can turn into a tragedy. The man dies after being run over in Zirakpur case underscores the importance of making responsible choices, especially when alcohol is involved. As authorities investigate whether the incident was an accident or something more deliberate, the community mourns the loss of a life and calls for justice. People also recognize that they must stay vigilant, push for stronger enforcement, and take personal responsibility if they want to prevent tragedies like this in the future.
Daily News
Chandigarh Can Now Approve Repairs and Purchases Up to ₹100 Crore
Chandigarh is making important changes in how it handles repairs and purchases.
Chandigarh can now approve repairs and purchases up to certain limits following recent clarifications from the Ministry of Home Affairs (MHA). The Union Territory administration has regained authority to handle minor civil, electrical, and maintenance works without seeking approval from the central government. However, the situation remains complex after months of administrative confusion.
The MHA issued fresh clarifications on November 18, 2025, regarding financial and administrative powers delegated to Union Territories, including Chandigarh. Therefore, the UT Administration no longer needs to send proposals for minor civil and electric works, repairs, and maintenance to the ministry for approval. This change aims to speed up local decision-making and reduce bureaucratic delays.
Nevertheless, all proposals for new projects and schemes must still go to the ministry for necessary approvals. The ongoing works approved under any existing project or scheme will not face any impact from this clarification. Additionally, the MHA stated that this distinction between routine maintenance and new initiatives would help streamline the administrative process.
The recent clarification follows months of confusion that began in September 2025. At that time, UT Administrator Gulab Chand Kataria revised financial powers, overturning a May order that had enhanced the financial powers of UT officers. Consequently, the Centre assumed control over the sanctioning and tendering of most schemes and projects.
Previously, the administration had powers to approve projects up to Rs 100 crore. However, after the September order, even relatively small expenditures of over Rs 1.5 crore required MHA’s clearance. This dramatic reduction created significant bottlenecks in day-to-day operations across various departments.
For normal tenders without negotiations, the Chief Secretary retains financial powers up to Rs 100 crore, the Secretary Rs 30 crore, and heads of departments Rs 4 crore. Moreover, the May 9 order had enhanced the powers of heads of departments from Rs 2 crore to Rs 4 crore for open or limited tenders. Similarly, it increased secretaries’ powers from Rs 15 crore to Rs 30 crore.
The technical sanction powers for special repairs and original works were not altered during these changes. However, for works involving negotiations or consultancy, the ministry’s approval became mandatory. Furthermore, this requirement added another layer of complexity to the approval process.
The September order created widespread confusion among UT officials. Many department heads felt uncertain about their authority to approve even small projects worth just a few lakhs. Therefore, several critical administrative tasks came to a grinding halt, affecting multiple sectors across Chandigarh.
The engineering department stopped issuing tenders completely after the September changes. Records show that the last tender appeared on October 1, 2025. Since then, no new tenders have been issued, causing a significant break in the department’s workflow. Consequently, several infrastructure projects faced indefinite delays.
The disruption extended beyond construction projects and hit critical sectors, especially healthcare. Delays in tender approvals meant that medicine procurement for government hospitals also stalled. This situation raised serious concerns about potential drug shortages in public hospitals. Additionally, patients who rely on these medicines for treatment faced uncertainty about availability.
Other essential services also experienced interruptions. For instance, the Chandigarh Transport Undertaking (CTU) found it difficult to proceed with plans for purchasing new buses. Similarly, minor road repairs that would typically receive quick approvals got stuck in the bureaucratic maze.
The confusion particularly affected projects in the Rs 1.5 crore to Rs 10 crore range. Officials remained unsure whether these required central government approval or could be processed locally. Meanwhile, the lack of clarity prevented them from moving forward with urgent repairs and purchases that the city needed.
The November 18 clarification attempts to resolve these issues by clearly distinguishing between routine maintenance work and new projects. According to the new guidelines, maintenance and repair work can proceed without central approval, regardless of cost. However, any proposal for a completely new project or scheme still requires MHA approval.
This distinction should help the UT Administration handle day-to-day operations more efficiently. For example, road repairs, building maintenance, and electrical work can now receive faster approvals. On the other hand, ambitious new initiatives like constructing new schools or launching major infrastructure projects will still need central government oversight.
The Chandigarh Housing Board’s schemes continue to require proposals submitted to the Central Government. This ensures that larger housing projects receive the necessary scrutiny and oversight from higher authorities. Similarly, other major development initiatives must follow the same approval process.
Administrative experts suggest that finding the right balance between local autonomy and central oversight remains crucial. While local decision-making can speed up routine work, certain large-scale projects benefit from central government review. Therefore, the new guidelines attempt to strike this balance by differentiating between project types.
The changes also highlight broader challenges facing Union Territories in India. Unlike states with their own elected governments, UTs depend heavily on the central government for major decisions. Consequently, any changes in the delegation of powers can significantly impact their administrative efficiency.
Looking ahead, the UT Administration hopes the November clarification will restore normalcy to government operations. Officials expect that stalled tenders will resume shortly, allowing pending projects to move forward. Furthermore, the healthcare sector should see improvements in medicine procurement as approval processes become clearer.
Chandigarh can now approve repairs and purchases up to reasonable limits for routine work, though the exact financial ceilings for different categories of maintenance work remain subject to existing delegation rules. While the recent clarification provides much-needed relief, administrators must now work to rebuild the momentum lost during the months of confusion. Only through careful implementation of these new guidelines can Chandigarh achieve the efficiency it needs while maintaining appropriate oversight for major projects.
Daily News
Chandigarh Introduces New Traffic Violations Reporting App
Chandigarh is working on a new app to help report traffic violations.
The Chandigarh introduces new traffic violations reporting app initiative is moving forward as the city works on a new digital tool to help people report traffic problems safely. Inspired by Delhi’s successful traffic reporting app, Chandigarh aims to improve road safety and make it easier for citizens to share information without fear. Since many people avoid confronting unsafe drivers directly, the new app gives them a safer way to help the police.
Although Chandigarh took ideas from Delhi’s updated app released on September 1, 2024, the new version will not include Delhi’s money reward feature. Delhi offers up to ₹50,000 to users who report violations. However, Chandigarh officials believe that even without cash rewards, people will still participate because they want safer roads for everyone.
The app’s main purpose is to reduce road accidents by encouraging responsible driving. Because road safety affects everyone—drivers, walkers, and cyclists—the city wants a tool that helps the police respond quickly. Moreover, the app will use GPS tracking, which means it will automatically record the exact location of violations. This saves time and helps officers reach the right spot faster.
Since many users prefer to stay anonymous, Chandigarh’s app will allow people to report violations without revealing their names. This feature protects citizens and encourages more honest reporting. As a result, people can support law enforcement without facing any personal risk or arguments with offenders.
Chandigarh faces road safety challenges because it is a busy and well-connected city. With visitors, students, and daily commuters filling the streets, the number of vehicles keeps increasing. Because of this constant growth, better traffic monitoring is necessary to avoid accidents and improve order on the roads.
Across India, road safety remains a serious concern. The Ministry of Road Transport and Highways reported around 1.5 lakh road accident deaths in a single year. These numbers show why improved reporting systems and community participation are important. Cities like Chandigarh want to reduce such tragedies through better technology, stronger awareness, and easier ways to report issues.
Although the app is still being developed, the Chandigarh Traffic Police are working carefully to ensure accuracy, smooth performance, and a simple layout. They want the app to be easy for everyone—including older adults and new smartphone users. A clean menu and simple buttons will help users report violations quickly.
The app will also guide people on common road rules. While reporting violations, users may learn about safe driving practices like lane discipline, speed limits, and pedestrian rights. Because of this, the app becomes not just a reporting tool but also an educational tool for the public.
Expected features include:
• Anonymous reporting for user safety
• GPS-based location capture
• A clean and simple design
• Photo and video upload options
• Real-time status updates on reported cases
Furthermore, the police plan to use the collected data to understand which areas face the most issues. This information will help them increase patrols, fix road layout problems, and manage traffic more effectively. Over time, these improvements can reduce daily congestion and accident risk.
Community participation will play a big role in the app’s success. When more people report wrong parking, rash driving, or signal jumping, the police can respond faster. Additionally, residents will feel more responsible for their neighborhood’s safety. Even small steps—like following speed limits or stopping at pedestrian crossings—help create safer roads.
Authorities are also considering future updates to the app. These may include alerts about heavy traffic, accident zones, or road closures. With time, the app may also connect to emergency services, giving users quick access to help during road incidents.
Although the app will not offer cash rewards like Delhi’s, the long-term benefit is far greater. A safer city protects lives, reduces medical emergencies, and builds a more responsible driving culture. In a growing city like Chandigarh, this digital tool can make a meaningful difference.
In conclusion, the Chandigarh introduces new traffic violations reporting ap project marks an important step toward a safer traffic system. With simple features, anonymous reporting, accurate GPS tracking, and community involvement, the app aims to reduce violations and improve road behavior. While the city works on finalizing the app, residents can look forward to a smarter and safer way to support traffic enforcement.
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